Real estate agents, negotiators and developers will always have an important role to play within the industry as property transactions are a face-toface business, said REA Group Asia CEO Henry Ruiz (pix).
“A professional real estate agent and a professional developer always has a role to play. So, whether laws change or not is for the government to decide but for us, we’re focused on professionalising the industry with people and we really do think it’s a face-toface business.
“Digital connects people with property but at the end of the day, when people get to the transaction step, we think that is a very important step for there to be human contact,” he told PropertyTake in an interview.
